Shipping & Delivery Policy for Rigs Of India
At RigsOfIndia.com (MGRAAF Enterprises Pvt. Ltd.), we are committed to providing a hassle-free delivery experience to our customers. Our shipping and delivery policy ensures that your products and services reach you in a timely and secure manner.
Shipping & Delivery Policy for Products
For domestic orders, we use registered domestic courier companies and/or speed post for shipping. Orders are usually shipped within 2 to 15 working days, or as per the delivery date agreed upon at the time of order confirmation. However, the delivery timeline may vary depending on the courier company/postal authorities’ norms.
Usually, heavy orders are delivered within 10-15 days (usually more than 3kg) and lighter items are delivered within 7-12 days depending on delivery address. Please note that RigsOfIndia.com (MGRAAF Enterprises Pvt. Ltd.) is not responsible for any delay caused by the courier company or postal authorities. We guarantee to hand over the shipment to the courier company or postal authorities within 15 working days from the date of order confirmation and payment, or as per the agreed delivery date.
All orders will be delivered to the registered address of the buyer, as per the credit/debit card only, unless specified otherwise at the time of order placement. Please note that we are not liable for any damage to the order during transit to the buyer.
We are proud to offer fast, easy, and secure payment gateways that accept all major credit and debit cards.
Shipping & Delivery Policy for Services
Delivery of our services will be confirmed on your registered email ID. If you face any issues while utilizing our logistics services, you can reach out to our helpdesk at +91 11 4132 6282 (Monday to Saturday, 10:00 AM to 5:00 PM) or mail us at [email protected].
Calculation of Delivery Charges for Multiple Units and Products
The shipping charge is calculated based on the weight of the product. If you order multiple products from the same category, the program will add up the weight of all the units ordered and charge a single delivery fee.
For instance, if you order three items weighing 200gms, 250gms, and 400gms, you will be charged a single delivery fee for a consignment weighing more than 500gms but less than one kg. You will not be charged for three different consignments weighing less than 500 grams each. Thus, you will pay a delivery fee of Rs. 85 for ordering the three items as a single order instead of Rs. 142 if you order them separately.
The weight of the product is included in the delivery charge of each product, which is automatically added to the product cost at the payment stage.
Contact Us
If you have any queries or concerns regarding our shipping and delivery policy, please feel free to reach out to us at +91 11 4132 6282 or mail us at [email protected].